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Terms and Conditions

Last updated: 30.04.2026

These Terms and Conditions (“Terms”) govern the sale and use of digital products offered through this website, including online courses and downloadable presentations (“Digital Content”).

Services such as in‑class training, coaching, or consultancy are explicitly excluded from these Terms and are subject to separate contractual conditions.

1. Identification of the Seller

The data controller responsible for the processing of your personal data is:

De Ceuster Academy
APraCom, s.r.o.
Drtinova 557/10, 150 00 Prague 5, Czechia
IČO: 615 02 049
VAT: CZ61502049
Email: info@ydeceusteracademy.com


2. Scope of These Terms

These Terms apply exclusively to digital content delivered electronically, including but not limited to:

  • Online courses (self‑paced or instructor‑led, accessed online)
  • Downloadable files (presentations, PDFs, worksheets, recordings)

These Terms do not apply to:

  • Face‑to‑face training
  • Coaching or consulting services
  • Custom or bespoke work

Such services are governed by separate written agreements.


3. Conclusion of Contract

A binding contract is formed when:

  1. You complete the order process on the website, and
  2. Payment is successfully received, and
  3. You are granted access to the Digital Content or download links.

By placing an order, you confirm that:

  • You are legally capable of entering into contracts
  • You understand and accept these Terms


4. Prices and Payment

  • All prices are displayed in [EUR / CZK / USD/ other] and are final, including applicable VAT unless stated otherwise.
  • Payment must be made in full before access to the Digital Content is granted.
  • Accepted payment methods are listed on the website.


5. Delivery of Digital Content

  • Digital Content is delivered electronically, via online access or download.
  • Access is typically provided immediately after payment confirmation.
  • It is your responsibility to ensure compatibility of your devices, software, and internet connection.


6. No Right of Withdrawal / No Refunds

6.1 Waiver of the 14‑day Withdrawal Right

Under EU Directive 2011/83/EU (Consumer Rights Directive), consumers normally have a 14‑day right of withdrawal.
However, this right does not apply to digital content once performance has begun.

By completing the purchase, you:

  • Expressly request immediate access to the Digital Content, and
  • Acknowledge and consent that you therefore lose your right of withdrawal once access or download begins.
6.2 All Sales Are Final

No refunds, cancellations, or chargebacks are accepted once:

  • Access to an online course has been granted, or
  • A digital file has been downloaded or made available.

This applies regardless of whether the Digital Content was fully used or completed.


7. Intellectual Property Rights

  • All Digital Content is protected by copyright and intellectual property laws.
  • You receive a non‑exclusive, non‑transferable, personal license for your own use.

  • You may not:

    • Share, resell, sublicense, or distribute the content
    • Upload the content to public or internal platforms
    • Record, copy, or reproduce courses beyond personal use

Any unauthorized use constitutes a legal violation.


8. Availability and Modifications

  • We reserve the right to modify, update, or discontinue Digital Content to improve quality or comply with legal requirements.
  • Access duration (if time‑limited) is specified in the product description.
  • Temporary downtime for maintenance does not constitute a breach of contract.


9. Limitation of Liability

To the fullest extent permitted by EU law:

  • We are not liable for indirect or consequential damages, including loss of profit or business interruption.
  • Our total liability is limited to the amount paid for the Digital Content.
  • This does not affect liability for intent, gross negligence, or mandatory consumer protection rights.


10. Data Protection

Personal data is processed in accordance with:

  • EU General Data Protection Regulation (GDPR), and
  • Our Privacy Policy, available on the website.


11. Governing Law

  • These Terms are governed by the laws of the Czech Republic.
  • Mandatory consumer protection rules of the customer’s country of residence remain unaffected.
  • Any disputes shall be resolved by the competent courts of the Czech Republic, unless EU consumer law provides otherwise.


12. Final Provisions

  • If any provision of these Terms is held invalid, the remaining provisions remain in force.
  • We reserve the right to amend these Terms. Updated versions apply to future purchases only.